Your taskFill in the gap in each sentence with the correct word or phrase.shuttlepassengerticketfaretravellerbusiness tripguideper diemroundtripdeparture loungecampaignlaunchedbrandingmarketingcustomer0 / 15 answeredYour score0 / 150%Keep practising! Focus on the explanations below.1A complimentary service runs between the conference hotel and the exhibition centre every twenty minutes. (SHUTTLE)Correct answer: shuttle▸ Why?"Shuttle" is the noun for a vehicle making frequent short journeys between two fixed points; "shuttle service" and "shuttle bus" are common TOEIC collocations; "shuttle" can also be a verb (to shuttle passengers) but is used as a noun here after the article "a."2Each must present a valid boarding pass and passport before being permitted to board the aircraft. (PASSENGER)Correct answer: passenger▸ Why?"Passenger" is the noun for a person travelling in a vehicle but not operating it; it derives from Old French "passager" and has no common English derivational verb; "traveller" refers to anyone making a journey, while "passenger" specifically means one using a transport service.3The travel coordinator booked the three weeks in advance to secure the lowest available fare. (TICKET)Correct answer: ticket▸ Why?"Ticket" is the noun for a document entitling the holder to travel on a service or attend an event; "tickets" (plural) is used when referring to multiple bookings; "ticketing" refers to the system or process of issuing tickets.4Business class between London and Singapore must be approved by a director before booking. (FARE)Correct answer: fare▸ Why?"Fare" is the noun for the price of a journey on public transport; "fair" (same pronunciation) means just or equitable — a common spelling trap; "fee" refers to a charge for a service or professional work, not for transport.5The frequent programme rewards loyal customers with points redeemable for free upgrades and flights. (TRAVEL)Correct answer: traveller▸ Why?"Travel" + -ler → "traveller" (British English) or "traveler" (American English); the agent noun for a person who travels; "travel" alone is a verb or noun; "travels" (noun plural) refers to journeys made — "frequent ___ programme" requires the agent noun.6She submitted her expenses from last month's to New York, including flights and hotel accommodation. (BUSINESS TRIP)Correct answer: business trip▸ Why?"Business trip" is the compound noun for a journey made for professional purposes; "work trip" is informal but less standard in TOEIC; "business travel" refers to the activity in general, while "business trip" refers to a specific single journey.7A local was hired to lead the delegates on the optional city tour after the morning sessions. (GUIDE)Correct answer: guide▸ Why?"Guide" functions here as a noun meaning a person who shows others around a place; since "guide" is both a verb and a noun, learners must identify the noun position after "A local ___"; "guiding" (gerund) would require different sentence structure.8The company pays a daily allowance of $75 to cover meals and incidentals during business travel. (PER DIEM)Correct answer: per diem▸ Why?"Per diem" (Latin: "per day") is the noun/adjective for a fixed daily allowance paid to cover expenses; it is used as a compound modifier ("per diem allowance") and as a noun ("receive a per diem"); "daily allowance" is the English equivalent but TOEIC often uses the Latin term.9A ticket is usually cheaper than two separate one-way fares when booking well in advance. (ROUNDTRIP)Correct answer: roundtrip▸ Why?"Roundtrip" (American English) or "return" (British English) is the adjective/noun for a journey that goes to a destination and back; learners should know both terms; TOEIC tests in both American and British English contexts.10Passengers are welcome to use the business class while waiting for their connecting flight. (DEPARTURE LOUNGE)Correct answer: departure lounge▸ Why?"Departure lounge" is the compound noun for the waiting area in an airport where passengers wait after passing through security; "boarding lounge" is a synonym; "arrivals hall" and "transit area" are related but different parts of the airport.11The marketing team ran a highly targeted digital that increased online sales by 35% in one month. (CAMPAIGN)Correct answer: campaign▸ Why?"Campaign" is the noun for a coordinated set of activities designed to achieve a specific goal; "campaigning" is the gerund; "campaigns" (plural) when referring to multiple efforts — "ran a ___ " requires the singular noun after the article "a."12The company its new product line at the annual trade fair, attracting significant media attention. (LAUNCH)Correct answer: launched▸ Why?"Launch" + -ed → "launched" — the simple past tense of the verb "to launch" (to introduce a product to the market); "launch" as a noun means the product introduction event; "launching" is the present participle — the simple past is needed after "The company ___."13Consistent across all platforms helped the company build immediate recognition in a crowded market. (BRAND)Correct answer: branding▸ Why?"Brand" + -ing → "branding" — the noun for the activity of creating and maintaining a brand identity; "brand" alone is a noun (the name or identity) or verb (to brand); "branding" refers to the strategic process, used as a noun modifier in "branding strategy."14The head of presented the annual strategy to the board, outlining targets for the next three years. (MARKET)Correct answer: marketing▸ Why?"Market" + -ing → "marketing" — the gerund/noun for the activity of promoting and selling products; "market" alone is a noun or verb; "marketable" is an adjective meaning suitable for selling — "The head of ___" pointing to a department requires the noun "marketing."15The company's satisfaction score rose to 92% following the launch of the new support platform. (CUSTOMER)Correct answer: customer▸ Why?"Customer" is the noun for a person who buys goods or services; "customer satisfaction" is a fixed TOEIC business compound; "client" is a close synonym but typically used in professional service contexts (law, finance) while "customer" is used for retail and general business.Check AnswersPlease answer at least one question first.Found an error in this exercise? Let us know.